FAQ's

1. What is Glow?

Glow is your go-to online beauty store offering a curated selection of skincare, haircare, makeup, and wellness products. We bring the best beauty essentials right to your door—no physical store visits needed.

2. Does Glow have a physical store?

No. Glow operates exclusively online, so you can shop anytime, anywhere, from the comfort of your home.

3. Where does Glow ship to?

We currently ship nationwide within [insert country/region]. International shipping options may be introduced soon—stay tuned!

4. How long does delivery take?

Delivery usually takes 2–5 business days depending on your location. Remote areas may require additional time. Tracking details are provided after your order is shipped.

5. What payment methods do you accept?

We accept credit and debit cards, instant EFT, and popular mobile payment options such as [insert options like PayPal, Apple Pay, SnapScan, etc.].

6. Can I return or exchange products?

Yes—unopened and unused products can be returned within 7–14 days of delivery, subject to our Returns Policy. Due to hygiene reasons, opened beauty products cannot be returned.

7. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor your delivery in real-time.

8. How do I contact Glow for support?

You can reach us via:

• Email: [www.glow.com]

• Live Chat: Available on our website during business hours

• Social Media: Message us on Instagram or Facebook

9. Does Glow sell authentic products?

Absolutely. We only source from official distributors and trusted suppliers, ensuring every product you receive is 100% genuine.

10. Does Glow offer discounts or promotions?

Yes! Sign up for our newsletter to get exclusive discounts, beauty tips, and early access to sales.