Shipping Policy

At Glow, we want your beauty essentials to reach you quickly, safely, and hassle-free. Please read our shipping guidelines below.

1. Shipping Locations

  • We currently ship nationwide within [insert country/region].

  • International shipping is not yet available but will be introduced soon.

2. Processing Time

  • Orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Timeframes

  • Major Cities & Surrounding Areas: 2–4 business days

  • Outlying / Remote Areas: 4–7 business days

  • Please note: Delivery times are estimates and may be affected by courier delays beyond our control.

4. Shipping Fees

  • Standard Delivery: [R150] or FREE for orders over [R500].

  • Shipping fees are calculated at checkout based on your delivery address.

5. Tracking Your Order

Once your order has been shipped, you will receive an email or SMS with your tracking number so you can follow your package in real-time.

6. Failed Deliveries

If a delivery attempt is unsuccessful due to an incorrect address or no one being available to receive the package, the courier will arrange a re-delivery. Additional fees may apply.

7. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery at [insert email] with photos so we can resolve the issue promptly.

Glow – Bringing beauty to your door, one package at a time.